NOW HIRING — DAY SHIFT
Dispatcher Application & Role Details
Hall Drilling is looking for the steady voice on the phone and the clear head on the board — the person who keeps our fluid-hauling operation moving safely, accurately, and on time.
Ellenboro, West Virginia
Day Shift
Operations & Logistics
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THE ROLE
The Opportunity
Hall Drilling is seeking a dependable, organized, and decisive Dispatcher to help lead the daily movement of our fluid-hauling operation from Ellenboro. This is not a position where someone simply answers a radio or enters information into a computer. The dispatcher is a working link between drivers, customers, field personnel, administration, and operations management—and the quality and speed of that coordination directly affects whether trucks move safely, efficiently, and on time. The right person can manage a busy phone, give drivers clear direction, maintain control of a changing dispatch board, review paperwork in both digital and paper form, and keep accurate operational records without losing sight of the people involved.
What Success Looks Like — The Four Pillars
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Control the Shift
Keep an accurate, real-time picture of who is working, which truck each driver has, what every truck is doing, what work is next, and which issues need attention.
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Move People Safely
Give clear, timely directions; confirm drivers understand assignments; respond to field changes; and keep work progressing without sacrificing safety or accuracy.
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Protect the Paperwork
Review tickets, manifests, times, quantities, locations, and supporting documents closely enough to catch missing or conflicting information before processing.
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Close the Communication Loop
Take calls, make calls, document important facts, update the appropriate people, and carry unresolved items into a clear shift handoff.
Core Responsibilities & Detailed Duties
1
Dispatching & Driver Direction
Build, organize, assign, and adjust the day's load plan based on customer needs, truck availability, driver availability, locations, water type, timing, and operational priorities. Contact drivers directly by phone or approved messaging tools, give complete assignment details, and verify comprehension.
2
Active Fleet Monitoring
Keep drivers moving and out the door by anticipating missing assignments, unclear instructions, truck changes, paperwork needs, and delays. Monitor active work including pending loads, preloads, shift changes, transfers, reroutes, and return-to-yard activity. Reassign work instantly when trucks go down or priorities shift. Coordinate cleanly with night-shift dispatch personnel.
3
Field & Customer Communication
Receive and make a high volume of operational calls while remaining professional, calm, and specific with customer representatives, field supervisors, mechanics, and management. Escalate safety concerns, service failures, or prolonged delays immediately.
4
Fluid Tracker & Telemetry Systems
Maintain accurate load cards and records including driver, truck, shift, customer, loading/offload locations, water type, status, and notes. Use Samsara information and route status responsibly when coordinating arrivals, departures, and vehicle activity. Keep the driver's view and office records completely aligned.
5
Audit & Paperwork Review
Collect, organize, and review electronic paperwork and physical paper tickets/manifests. Reconcile quantities, barrels, service times, and signatures. Identify and resolve discrepancies, illegible entries, or conflicting times before records move forward for billing or payroll.
A Day on the Desk
A representative look at how the day flows. No two shifts are identical — that's part of the job.
Start of Shift
Take the handoff from night dispatch. Review the board: who's working, which trucks are up, what carried over, and what needs attention first.
Morning Push
Get drivers loaded and rolling. Confirm assignments, answer the steady stream of calls, and adjust the plan as trucks, sites, and priorities change.
Midday Control
Monitor active loads, reroutes, and shift changes. Solve problems as they surface — a truck down, a site delay, a driver who needs a straight answer.
Paperwork Block
Work through tickets and manifests — paper and digital — reconciling times, quantities, and signatures so records are clean for billing and payroll.
Handoff
Brief night dispatch on everything open, in motion, or unresolved. A clean handoff means the operation never skips a beat.
Tools You'll Be Working In
You don't need to know these today — we'll train you. Comfort with computers is what matters.
Fluid Tracker dispatch system
Samsara telematics
Phones & driver messaging
Digital & paper tickets
Email & spreadsheets
Professional Standards
SAFETY FIRST
Never direct a driver to ignore safety rules, legal requirements, customer-site rules, or equipment limitations.
ACCURACY
Verify details before releasing work, changing records, or passing information forward.
RESPECT & ACCOUNTABILITY
Communicate professionally with drivers, customers, coworkers, and management—even under pressure. Own assigned work, maintain honest records, and promptly disclose errors.
CONFIDENTIALITY
Protect employee, customer, operational, payroll, and billing data. Follow company procedures and direct instructions from Administration and Operations Management.
Required Strengths, Qualifications & Environment
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Clear, confident verbal communication and professional telephone etiquette.
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Strong attention to detail with names, numbers, locations, times, quantities, and written instructions.
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Comfort using computers, web-based systems, email, digital forms, scanning, printing, spreadsheets, and mobile communication tools.
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Good judgment under pressure, dependability, punctuality, and ability to work independently while remaining accountable to leadership.
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Prior dispatch, trucking, logistics, fluid hauling, oilfield, customer service, auditing, or administrative experience is helpful; the ability to learn and perform the work correctly is essential.
WORKING CONDITIONS
Primarily office-based work requiring extended use of phones, computers, documents, and multiple information sources with frequent interruptions and changing priorities. Consistent presence is critical as the dispatch desk is an active operational control point.
IS THIS YOU?
Who Thrives in This Seat
The best dispatchers we've seen share a few traits. If these sound like you, we'd like to hear from you.
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Calm under pressure
The phone rings, a truck goes down, and the plan changes — all before your coffee's cold. You stay level and sort it out.
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Good on the phone
You can be direct without being harsh, and friendly without losing the point of the call.
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Detail obsessed
Times, quantities, and names don't blur together for you — and something that looks "off" bothers you until it's checked.
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Team first
Drivers, office staff, and management all count on you. You take that seriously and give people straight answers.
Why Join Hall Drilling?
Twenty years of moving water in West Virginia — and the team that keeps it running.
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20 Years Strong:
Established local company with a stellar reputation.
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Competitive Compensation:
Rewarding pay structure based on experience and operational impact.
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Full Benefits:
Company Health, Dental, Vision, Life & Disability options.
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Retirement Match:
401(k) retirement plan with company match.
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Paid Time Off:
Generous vacation policy based on years of service + paid holidays.
WHAT TO EXPECT
The Hiring Process
1
Apply
Complete the application form below and/or attach your résumé.
2
Conversation
We review applications and reach out to strong candidates for a phone conversation.
3
Interview
Meet with management to talk through experience, judgment, and fit for the dispatch desk.
4
Screening & Offer
Final candidates complete drug screening and a background investigation before an offer.
Common Questions
Do I need oilfield or trucking experience to apply?
No. Prior dispatch, trucking, logistics, fluid hauling, oilfield, customer service, auditing, or administrative experience is helpful — but the ability to learn and perform the work correctly is what's essential. We train the right person.
What does a typical day actually look like?
A mix of phones, the dispatch board, and paperwork. You'll get drivers moving in the morning, monitor loads and solve problems through the day, review tickets and manifests, and hand the shift off cleanly to night dispatch.
Who will I be working with?
Drivers, customer representatives, field supervisors, mechanics, administration, and operations management. The dispatch desk is the connection point for all of them.
How do I apply?
Complete the application form below this posting and/or submit your résumé. If your background matches what we're looking for, we'll be in touch.
APPLY NOW
Dispatcher Application Form
Dispatcher Application Form
Please review the terms and complete the form below to submit your application for the Dispatcher position in Ellenboro, WV.
Hall Drilling, LLC
Hall Drilling, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.